Terms And Conditions

Our General Terms and Conditions

MF MONEY FIRST 

Terms and Conditions

Our General Terms of Sale

January 11th 2025

These Terms and Conditions outline the rules and regulations for using "the site" refers to our website www.mfmoneyfirst.com purchasing products from our store. By accessing the website or placing an order, you engage in our service and agree to be bound by compliance with these terms and condition's ("terms of service ", "terms and conditions") including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms of service apply to all users of the site, including without limitation users who are customers, vendors, browsers, merchants, and/or contributors of content.

If you do not agree with any part of these Terms, you may not use our services. 

The site is operated by MF MONEY FIRST. Throughout the site the term "We", "Us" and "Our" refers to MF MONEY FIRST LIMITED offers "the site" refers to mfmoneyfirst.com, including all information, tools and services available from the site to you, the user, conditioned upon acceptance of all terms, conditions, policies and notices stated here

Throughout terms when we mention "the site" it refers to www.mfmoneyfirst.com 

1. General Information  

- These Terms apply to all users of the site, including browsers, customers, merchants, and others.  

- You confirm that you are at least 18 years old or have the consent of a legal guardian to make a purchase.  

- We reserve the right to update, change, or replace any part of these Terms without prior notice. Please check this page periodically for changes. 

-Why you should read these Terms and Conditions. Please read these terms thoroughly before you submit your order with us. In these terms we explain who we are., how we supply products to you, how you and we might change or end contract, what to do if there is a issue and other important information 

2. Information about us and how to contact our support team email: mf@mfmoneyfirst.com or phone our support team +44 7946 065 580 (local rate), Business hours : Monday - Friday 9 : 00 a.m - 18 : 00 GMT excluding bank holidays

Write to us MF MONEY FIRST  PO Box 80779 SW2 9RA  

-How we may contact you. If we have to contact you we would do so by email, sms or telephone or the postal address you provided to us in your original order.

-Products and Pricing

Product Descriptions: We strive to display accurate product information, including descriptions, sizes, availability and colors. However, slight variations of colour of product may occur due to the monitor used , screen settings , lighting , camera equipment used to take photos that may affect the images appearance in comparison to the actual product. Also as much as we do our best to keep availability of products accurate on "the site" this is not guaranteed

-Pricing: All prices are listed in [£GBP] and may include applicable taxes. Shipping costs are calculated separately at checkout.  

-Stock Availability: Products are subject to availability. If an item is out of stock after you place an order, we will notify you and provide a refund or alternative options.  

3. Orders and Payment 

-Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. If you do not receive this email, please contact us at mf@mfmoneyfirst.com.  

-Accepted Payment Methods: We accept the following payment methods:  

-Credit/Debit Cards (Visa, MasterCard, American Express)  

-PayPal and all other established debit and credit cards

-Payment Security: All transactions are processed through secure encrypted payment gateways to protect your financial information.  

-Order Cancellations:

Orders can be canceled within 24 hours of placement if the item have not been shipped.  

Orders placed, you will receive a confirmation email via your order details. If you do not receive this email, please contact us at mf@mfmoneyfirst.com

-Credit/Debit Cards (Visa, MasterCard, American 

-4. Shipping and Delivery

-Shipping Costs: Shipping fees are displayed at checkout and depend on your location and selected method. 

-All cost of shipping is your responsibility this total cost is displayed at checkout of your order on the site. 

-It is your responsibility for loss or damage of products from time the items cleared our quality inspection

-Delivery is deemed complete and title to products passes to you upon acceptance of shipment via common courier

-Delivery Time: Estimated delivery times are provided at checkout. Delays caused by customs, carriers, or external factors are beyond our control.  

-Customs and Duties: Currently WE DO NOT SHIP OR DELIEVER OUTSIDE OF THE UK.  

-Lost or Delayed Shipments: If your order is delayed or lost, please contact us at mf@mfmoneyfirst.com for assistance.  

5. Returns and Refunds

-Eligibility: Returns are accepted for items that are unused, in their original packaging, lables, tags, booklets accompanied by proof of purchase and photos of item if applicable 

-Timeframe: You must initiate a return within 14 days of receipt.

-Refund Process: Refunds will be processed within 14 days of receipt. Refunds are issued to original payment method 

-For detailed information, refer to our Refunds and Returns Policy.  

6. Privacy and Security  

-Your personal information is handled according to our Privacy Policy  

-We use secure technologies to protect your data and financial details during transactions.  

7. Intellectual Property

-All content on this website, including images, text, logos, and designs, is the property of mfmoneyfirst.com 

-You may not reproduce, distribute, or use any content without prior written consent.  

8. User Responsibilities

By using this website, you agree to our Terms and Conditions and Policies. You agree to :

-Use the website only for lawful purposes and not for fraudulent activities.  

-Avoid interfering with the site’s functionality (e.g., hacking, injecting malware).  

9. Limitation of Liability 

- mfmoneyfirst.com is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.  

-Our liability is limited to the amount you paid for the product in question.  

10. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of theUnited Kingdom.  

11. Contact Information

If you have any questions about these Terms or need assistance, please contact us:  

Business hours : Monday - Friday 9 : 00 a.m - 18 : 00 GMT

Email: mf@mfmoneyfirst.com 

Phone: +44 7946 065 580

You can write to us at MF MONEY FIRST PO Box 80779 London SW2 9RA

Legal Notice 

MF MONEY FIRST LIMITED 

11th January 2025

Terms and conditions of use 

This Legal Notice is issued by MF MONEY FIRST LIMITED ("we," "us," "our"), which operates the website www.mfmoneyfirst.com hosted by Godaddy accessing or using our website, you agree to the terms and conditions outlined in these Terms and Conditions and Legal Notice.  

1. Company Information

This section provides our official business details to ensure transparency and compliance with applicable laws:  

- MF MONEY FIRST LIMITED 

- Clothing Brand, retailer of fashion, accessories and services 

- Business Registration Number 16123606

- Customer Support Phone Number +44 7946065580

- Email Address: mf@mfmoneyfirst.com 

- www.mfmoneyfirst.com 

- MF MONEY FIRST 80779 PO Box SW2 9RA For inquiries or complaints, please contact us via email, phone or write to us details above during business hours: Monday - Friday 9 : 00 am - 17 : 00 GMT excluding bank holidays in the UK 

2. Website Ownership and Content

2.1 Intellectual Property Rights

All content on this website, including but not limited to text, code, images, illustrations, graphics, formats, logos, trademarks, videos, files, photographs, software, art work and links contained in it or linked to it are protected by copyright, trademark and other proptery rights owned by or licensed to MF MONEY FIRST LIMITED or is used under proper authorization from third-party licensors.  

- Copyrights and Trademarks: All copyrights, trademarks, and other intellectual property rights are protected under applicable international and national laws.  

- Restrictions:

- You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on this website without our prior written consent.  

- Unauthorized use of our brand name, trademarks, or logos is strictly prohibited.  

2.2 Limited License to Use

We grant you a limited, non-exclusive, and revocable license to access and use our website solely for personal, non-commercial purposes.  

3. Terms of Use

Your access to and use of our website and services are subject to the following terms:  

3.1 User Responsibilities

- Provide accurate, current, and complete information when creating an account or placing an order.  

- Use the website and services in compliance with all applicable laws and regulations.  

- Maintain the confidentiality of your account login information.  

3.2 Prohibited Activities

You agree not to engage in activities that:  

- Disrupt, interfere with, or harm the functionality or security of the website.  

- Use automated systems (e.g., bots, scrapers) to access the website without prior authorization.  

- Misrepresent your identity or impersonate another individual.  

- Transmit any harmful software, such as viruses or malware.  

deemed to have accepted these modifications without restrictions or limitations. Therefore as our priority is customer care we would strongly advise visitors to read these terms and conditions throughly prior to browsing the site as it is the responsibility of the visitor to read these terms and conditions

- Loss or damage caused by unauthorized access to your account or personal information.  

- Errors, delays, or interruptions in website operation.  

5. Privacy and Data Protection

We are committed to protecting your personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For more details, please refer to our Privacy Policy 

5.1 GDPR Compliance (For EU Users)

- You have the right to access, correct, delete, or restrict processing of your personal data.  

- For data processing based on consent, you may withdraw your consent at any time.  

5.2 CCPA Compliance (For California Users)  

- You have the right to know what personal data we collect, request deletion of your data, and opt out of its sale (if applicable).  

- We do not discriminate against users for exercising their CCPA rights.  

6. Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for the content, privacy practices, or terms of use of these external sites. You access such links at your own risk.  

7. Governing Law and Jurisdiction

This Legal Notice is governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from this Legal Notice, your use of the website, or our services will be subject to the exclusive jurisdiction of the courts of the United Kingdom 

8. Amendments to This Legal Notice  

We reserve the right to update or modify this Legal Notice at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this Legal Notice periodically to stay informed.  

9. Contact Information

If you have any questions, complaints, or legal inquiries, please contact us:  

MF MONEY FIRST LIMITED 

Email: mf@mfmoneyfirst.com Phone: +44 7946065580  

Write to us at MF MONEY FIRST PO Box 80779 SW2 9RA

10. Disclaimers and limitations of liability
THE PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED IN THE CA SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION.
THE PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE CA SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

11. Errors and inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice. 

MF MONEY FIRST LIMITED UK Statement 

11th January 2025

Modern Slavery Act 2015 Statement

This statement is made pursuant to section 54(1) of the United Kingdom Modern Slavery Act 2015 and outlines the steps MF MONEY FIRSTLIMITED ("we," "our," "us") has taken action during the financial year ending 2024 to prevent modern slavery and human trafficking in our business operations and supply chains.  

1. About Our Business

- MF MONEY FIRST LIMITED 

- Online Retailer of Clothing and Accessories 

- Registered office address: Suite 604 1 Quality Court, Chancery Lane, London UK WC2A 1HR 

- Employees: 1

- Operations: Our business operates in the UK, selling products online to customers worldwide.  

We are committed to ethical practices and transparency in all aspects of our operations and supply chain.  

2. Our Commitment to Combat Modern Slavery

We are dedicated to ensuring that modern slavery, including forced labor, child labor, and human trafficking, has no place in our business or supply chains. We are committed to acting ethically and with integrity in all business dealings.  

3. Our Supply Chain

Our supply chain includes suppliers, manufacturers, and service providers from various countries. Key components include:  

- Product Suppliers: Materials and finished products for our clothing and accessories.  

- Logistics Providers: Shipping and warehousing services.  

- Service Providers: Marketing, IT, and administrative support.  

We recognize the risks associated with supply chains, especially in regions where labor standards may vary.  

4. Policies in Relation to Modern Slavery

To address modern slavery risks, we have implemented the following policies:  

- Code of Conduct: Outlines our expectations for ethical behavior, including zero tolerance for forced labor and human trafficking.  

- Supplier Code of Ethics: Requires all suppliers to comply with labor laws and ethical practices.  

- Whistleblowing Policy: Enables employees and stakeholders to report unethical practices confidentially.  

- Anti-Slavery Policy: Details our commitment to preventing modern slavery within our operations and supply chains.  

5. Due Diligence and Risk Assessment:

We conduct due diligence to identify, assess, and mitigate risks of modern slavery in our supply chains. This includes:  

- Supplier Vetting: Conducting background checks and assessments of suppliers’ labor practices.  

- Contractual Obligations: Including anti-slavery clauses in contracts with suppliers.  

- Site Audits: Monitoring high-risk suppliers through regular audits.  

6. Training and Awareness

To ensure understanding of modern slavery risks, we provide training to:  

- Employees: Educating them on recognizing signs of forced labor and their responsibilities.  

- Suppliers: Reinforcing ethical labor standards through workshops and communications.  

7. Key Performance Indicators (KPIs) 

We monitor the effectiveness of our anti-slavery measures through KPIs such as:  

- The number of supplier audits conducted annually.  

- Reports of suspected modern slavery incidents.  

- Compliance rates with supplier codes of ethics.  

8. Looking Ahead

In the coming year, we aim to:  

- Strengthen our supplier vetting processes.  

- Expand training programs for employees and suppliers.  

- Partner with external organizations to enhance our anti-slavery initiatives.  

9. Approval and Sign-Off

This statement has been approved by the Board of Directors of MF MONEY FIRST LIMITED and it has signed by following director :  

Jason Brown 

Director

MF MONEY FIRST LIMITED 

DATE: 11th January 2025

January 11th 2025

MF MONEY FIRST 

What payment methods do you accept?

MF MONEY FIRST ("we," "us," or "our") is committed to ensuring a seamless and secure online shopping experience. This policy outlines the terms for online payments and refunds for purchases made through our website

Payment Methods

We accept the following payment methods:  

Credit/Debit Cards (Visa, MasterCard, American Express, etc.)  

Digital Wallets (e.g., PayPal, Apple Pay, Google Pay)  

Bank Transfers 

Other payment methods as listed at checkout  

Payment Security:

All transactions are processed through secure payment gateways and encrypted to protect your financial information. We do not store sensitive payment details on our servers 

Refunds and Returns Policy

We aim to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help with a clear and fair Refunds and Returns Policy.  

Refund Eligibility  

You may request a refund under the following conditions:  

The item is defective upon arrival.  

The item does not match the description on our website

The item was not delivered within the specified timeframe

To be eligible for a refund, your item must be in perfect condition, returned within 14 days of receipt

All items must be in original condition, unused, unwashed, in original packaging with any accessories, leaflets, labels, boxes, tags, booklets, protection covers and any added complimentary items

Exceptions

No exchanges for personalised items, hot press items or items on sale or promotional offers

When will I receive my refund for my return? 

Within 14 days of receipt. Once approved you receive your refund within 14 business days (calculated as a business week Monday to Friday excluding public holidays in the UK) 

How can I exchange my order ? 

To initiate a exchange contact our support team mf@mfmoneyfirst.com with details of your exchange request reason any photos if applicable, our support team will give you decision on your return request, approved a notification is sent via email or sms details you provided when you placed your original order with us "we" give you the address to send your item to (address provided below). Applications not approved a notification is sent via email or sms details you provided when you placed original order with us explaining decision 

Exchange via our support services

Items purchased on the site can be exchanged via contacting mf@mfmoneyfirst.com

To exchange items our support team will provide you with exchange address,  displayed below 

Returns Process

To initiate a return:  

Contact us at mf@mfmoneyfirst.com within 14 days of receipt 

Provide your order number, a description of the issue, and any supporting photos if applicable

Our team will review your request and if approved we will provide you with return address displayed below, a notification is sent via email or sms details you provided when you placed your original order with us the address to return the item is provided by us in this notification (also seen below) . Once we receive your item your request of a "refund or exchange" is processed a notification is sent via email or sms details you provided when you placed your original order with us. You receive receive your exchange or refund within 14 days of receipt (excluding bank holidays in the UK)

Return Shipping

You are responsible for the cost of return shipping unless the item is incorrectly delivered

Items should be sent with a trackable insured shipping method to ensure item arrives safely

Non-Returnable Items 

The following items are not eligible for return or refund:  

Digital products or downloadable software.  

Gift cards.  

Customized or personalized items, hot press items, sale or clearance items

Refunds 

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed within 14 business days (excluding bank holidays in the UK)

Refunds will be issued to your original payment method

If rejected:

You will be informed with the reason for the rejection via email or sms details you provided when you placed your original order 

Exchanges

If you wish to exchange an item:  

Contact us at mf@mfmoneyfirst.com.  

Exchanges are only allowed for the same product in a different size or color (subject to availability)

Late or Missing Refunds

If you haven’t received your refund within the specified timeframe:  

Check your bank or payment provider for pending transactions.  

Contact your credit card company; it may take additional time for refunds to post.  

If you’ve done this and still have not received your refund, contact us at mf@mfmoneyfirst.com 

Damaged or Incorrect Items

If you receive the wrong item:  

Contact us within 14 days of receipt.  

Provide photos of the incorrect item

We will arrange a replacement at no additional cost

Contact Us 

For any questions or concerns about our Refunds and Returns Policy contact us

MF MONEY FIRST 

Money - Friday 9: 00 am - 18: 00 GMT excluding bank holidays in the UK 

Email: mf@mfmoneyfirst.com 

Phone +44 7946 065580

Write to us MF MONEY FIRST PO Box 80779 SW2 9RA 

Return and exchange address MF MONEY FIRST Po Box 80779 SW2 9RA 

Refunds and Returns Policy

We aim to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help with a clear and fair Refunds and Returns Policy.  

Refund Eligibility  
You may request a refund under the following conditions:  
The item is defective or damaged upon arrival.  
The item does not match the description on our website
The item was not delivered within the specified timeframe

To be eligible for a refund, your item must be in perfect condition, returned within 14 days of receipt
All items must be in original condition, unused, unwashed, in original packaging with any accessories, leaflets, labels, boxes, tags, booklets, protection covers and any added complimentary items
Exceptions
No exchanges for personalised items,  hot press items or items on sale or promotional offers

When will I receive my refund for my return? 14 days of receipt of your items. Once approved you receive your refund within 14 business days (calculated as a business week Monday to Friday excluding public holidays in the UK)

How can I exchange my MF MONEY FIRST order ? To initiate a exchange contact our support team support@mfmoneyfirst.com with details of your exchange request reason any photos if applicable, our support team will give you decision on your return request, approved a notification is sent via email or sms details you provided when you placed your original order with us "we" give you the address to send your item to (provided below). Applications not approved a notification is sent via email or sms details you provided when you placed original order with us explaining decision
Exchange via our support services
Items purchased on the site can be exchanged via contacting suppo@mfmoneyfirst.com

Returns Process
To initiate a return:  
Contact us at support@mfmoneyfirst.com within 14 days of receipt
Provide your order number, a description of the issue, and any supporting photos if applicable
Our team will review your request and if approved we will provide you with return address, a notification is sent via email or sms details you provided when you placed your original order with us the address to return the item is provided by us in this notification (also seen below) . Once we receive your item your request of a "refund or exchange" is processed a notification is sent via email or sms details you provided when you placed your original order with us. You receive receive your exchange or refund within 14 days of receipt (excluding bank holidays in the UK)

Return Shipping
You are responsible for the cost of return shipping unless the item is incorrectly delivered
Items should be sent with a trackable insured shipping method to ensure item arrives safely

Non-Returnable Items
The following items are not eligible for return or refund:  
Digital products or downloadable software.  
Gift cards.  
Customized or personalized items, hot press items, sale or clearance items

Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

If approved:
Refunds will be processed within 14 business days (excluding bank holidays in the UK)
Refunds will be issued to your original payment method

If rejected:
You will be informed with the reason for the rejection via email or sms details you provided when you placed your original order

Exchanges
If you wish to exchange an item:  
Contact us at support@mfmoneyfirst.com.  
Exchanges are only allowed for the same product in a different size or color (subject to availability)

Late or Missing Refunds
If you haven’t received your refund within the specified timeframe:  
Check your bank or payment provider for pending transactions.  
Contact your credit card company; it may take additional time for refunds to post.  
If you’ve done this and still have not received your refund, contact us at mf@mfmoneyfirst.com

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item:  
Contact us within 14 days of receipt.  
Provide photos of the damage or incorrect item
We will arrange a replacement or refund at no additional cost

Contact Us
For any questions or concerns about our Refunds and Returns Policy, please contact us

MF MONEY FIRST
Money - Friday 9: 00 am - 18: 00 (Monday to Friday excluding bank holidays in the UK)

Email: mf@mfmoneyfirst.com  
Phone +44 7946 065580

Write to us MF MONEY FIRST PO Box 80779 SW2 9RA